Frequently Asked Questions

How do I arrange for a tour?

We would love to have you visit Emerald Crest. Just call 952-908-2215 and our admissions coordinator will arrange a time that is convenient for you. Schedule a Tour.

Are current or former family members available to answer questions?

Yes. In fact, many family members have asked to be included on a telephone list for this purpose. They receive no payment or benefits from Emerald Crest and voluntarily offer their time to help other families. We believe the decision process can be easier if you have access to objective, first-hand experiences, so we invite you to call these individuals who’ll be happy to answer your questions in confidence. Just ask our admissions coordinator for the list.

How do I place a reservation?

After your tour, our registered nurse and occupational therapist will be available to complete an in-home assessment. If they determine that admission to Emerald Crest is appropriate, you can reserve a room by placing a deposit. For information, contact Admissions by email or phone at 952-908-2215.

What if I'm not sure assisted living is the right step for a loved one at this time?

Emerald Crest regularly refers to outside services that can help caregivers and families determine what care options would be the best fit. If your goal is to keep your loved one home with you as the primary caregiver, we can connect you to outside services that can help. If your goal is to be prepared before 24-hour supervision is warranted, regular evaluations and guidance by a skilled healthcare professional will help guide you to make the right decisions.

Does Emerald Crest offer short-term stays for residents?

Yes. We can care for your loved one for less than 30 days through our Short-Stay/Respite Program. For optimum convenience, we provide bedroom furniture, towels and some toiletries.

What health insurance plans support living at Emerald Crest?

Please refer to your insurance policy to determine coverage.

How is Emerald Crest licensed?

As an assisted living residence for older adults, we are registered as a Housing with Services Establishment and meet the rules of the State of Minnesota to use assisted living in our title and marketing. Emerald Care has a class F home care license through the Minnesota Department of Health. We are also licensed under the State of Minnesota’s board and lodging rules, which include annual inspections of buildings and food service operations.

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From day one our experience with everyone at Emerald Crest was beyond outstanding!   WE are so appreciative of the love and care we received from all.

— Julie, daughter of Emerald Crest resident