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Last evening, I spoke with Karen, the wife of Buzz, who passed away a couple days ago. She was so thankful for the short time that Buzz was at Emerald Crest. She said that the care both Buzz and the family were shown was excellent from everyone at EC. She was so thankful.  Among other things I remember her using the word ‘sincerity’ when talking about the words and actions of the staff. I thought that was a wonderful word to hear. That people showed genuine concern and care for everyone involved and that they felt confident, wanted and cared for.