Contact us at 952-908-2215 or sess@emeraldcrest.com.

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  • How do I arrange for a tour?

    • We would love to have you visit Emerald Crest. Just call 952-908-2215 and our admissions coordinator will arrange a time that is convenient for you.

  • Does Emerald Crest have a waiting list?

    • Typically, our locations do have waiting lists. However, many unplanned changes affect the status of actual move-in dates, so we always urge families who have chosen Emerald Crest to reserve a room by making a reservation deposit. Also, because our locations are geographically close, families can place their loved one at one of our alternative locations until a room becomes vacant at their preferred Emerald Crest site.

  • Are current or former family members available to talk about their experiences at Emerald Crest?

    • Yes. Many family members have asked to be included on a telephone list for this purpose. They receive no payment or benefits from Emerald Crest and voluntarily offer their time to help other families. We believe the decision process can be made easier if you have access to objective, first-hand experiences, so we invite you to call these individuals who will be happy to answer your questions in confidence. This list can be obtained from our admissions coordinator.

  • How do I place a reservation?

    • After your tour, our registered nurse and occupational therapist will be available to complete an in-home assessment. If they determine that admission to Emerald Crest is appropriate, you can reserve a room by placing a deposit. For information contact Admissions by email or phone at 952-908-2215.

  • What if I'm not sure a move to assisted living is the right step for my mom at this time?

    • Emerald Crest regularly refers others to Cognitive Care Coaches, an affiliated company that specializes in cognitive evaluations. Based on the evaluation outcome, Cognitive Care Coaches can provide caregivers and families living with dementia their loved one’s level of cognitive function. This knowledge is necessary to determine what care options would be the best fit while keeping your goals in mind. If your goal is to keep your loved one home with you as the primary caregiver Coaches can help you successfully deal with behaviors that prevent care delivery. If your goal is to be prepared before 24-hour supervision is warranted or before home is no longer an option, regular cognitive evaluations and guidance by a Coach will help you make the right decisions. For more information about Cognitive Care Coaches, visit www.cognitivecarecoaches.com or contact a coach directly at 952-239-3657.

  • I need a break as a caregiver, does Emerald Crest offer short-term stays for residents?

    • Yes, we can care for your loved one less than 30 days under our Short-Stay/Respite program. For optimum convenience, we provide the bedroom furniture, towels and some toiletries.

  • What health insurance plans support living at Emerald Crest?

    • Refer to your insurance policy to determine coverage.

  • How is Emerald Crest licensed?

    • As an assisted living residence for seniors, we are registered as a Housing with Services Establishment and meet the rules of the State of MN to use Assisted Living in our title and marketing. Emerald Care is our Class F Home Care license through the Minnesota Department of Health. We are also licensed under the State of Minnesota’s Board and Lodging rules, which include annual inspections of our buildings and food service operations.

 

 “The best feature of Emerald Crest is the small community of very nice residents in each house and the screening done of loved ones entering so they have a good fit.”

                                                       - Debra Jensen, Chaska, MN   

 

For Admissions information, contact us at 952-2215 or email us.

 
   
 

  Last updated Monday, November 17, 2008